Terms of service

About these terms

These terms apply to online orders from Demo Restaurant at the Downtown location. The restaurant is part of Demo Restaurant. For questions about your order, contact the restaurant using the details below.

Restaurant contact

Demo Restaurant · Downtown 285 Rue Tait, Saint-Laurent, QC H4M 2K4, Canada Telephone: (514) 555-0101

Placing an order

Review your items, quantities, selected options, pickup or delivery choice, contact details and requested time before placing your order. Provide accurate information so the restaurant can prepare and fulfil your order. Keep your order confirmation and reference number.

Prices and payment

Prices are in Canadian dollars. Your checkout summary shows the items, applicable taxes, delivery charges, discounts, any tip you choose and the total before payment. Payment must complete successfully for an online order to be confirmed. Contact the restaurant if a payment appears on your statement but you have not received an order confirmation.

Pickup and delivery

Pickup and delivery options depend on the selected location, opening hours and service area. Preparation and delivery times are estimates and can be affected by order volume, traffic and other service conditions. Check your delivery address, apartment or suite and access instructions carefully. Contact the restaurant promptly if a detail is incorrect or your order is delayed.

Ingredients, allergies and special requests

If you have an allergy or dietary requirement, contact the restaurant before ordering to discuss ingredients and preparation. Include relevant details in your order instructions. A note in the instructions does not by itself confirm that a request can be accommodated. Ask the restaurant to confirm before proceeding if you are unsure.

Changes, cancellations and order problems

Contact the restaurant as soon as possible with your order reference if you need a change, cancellation or refund, or if something is missing or incorrect. Whether a requested change can be made depends on the preparation and delivery stage. Refund requests are assessed in light of the circumstances and applicable consumer protection rights. Nothing in these terms removes or limits rights or remedies provided by law.

Menu availability

Items and options may become unavailable. If the restaurant cannot fulfil an ordered item, contact the restaurant to resolve the order and any applicable refund. Photos are illustrative; refer to the item description and selected options when ordering.

Questions and future updates

For questions about these terms, contact Demo Restaurant at the Downtown location using the contact details above. Updates to these terms apply to future orders and do not change the terms of an order already placed.